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December 12, 2007

TengoInternet Encourages Good Neighbor Policy To Reduce Wi-Fi Interference

Leading Wi-Fi provider stresses education

AUSTIN, TX – December 12, 2007 – TengoInternet, the oldest and largest wireless Internet service provider for the outdoor hospitality industry, today announced a policy to encourage Wi-Fi users to cooperate for the common goal of connectivity.

Many travelers introduce personal Wi-Fi equipment into campgrounds with existing Wi-Fi networks that interferes with the campground's Wi-Fi services. Since the 2.4 GHz spectrum on which Wi-Fi operates is unlicensed, there is little legal recourse and much potential frustration. However, TengoInternet believes multiple Wi-Fi networks can co-exist in harmony if everyone follows a basic rule.

TengoInternet provides handouts and staff training that ask campground guests to avoid configuring and operating personal Wi-Fi equipment in the channels used by the TengoInternet networks to avoid interfering with other guests' access to the network. Dubbed the "good neighbor policy," a guest operating a personal Wi-Fi network in an area where a host network exists should inquire at the office to understand which channels are available for personal use. Wi-Fi networks typically select one or two radio frequency channels between 1 and 11.

"Our locations provide Wi-Fi access to their guests as a shared amenity," said Marty Heaner, VP/CTO and Co-Founder, TengoInternet. "Most often, guests with their own Wi-Fi equipment unknowingly set up a personal Wi-Fi network that creates interference for all the neighbors. We want to educate campgrounds and their guests about the importance in knowing which radio channels are available for personal use so guests can be good wireless neighbors, too."

About TengoInternet
TengoInternet is the largest high-speed wireless internet and video service provider to the outdoor hospitality industry. Headquartered in Austin, Texas, TengoInternet delivers turnkey Wi-Fi solutions for hospitality operators and the guests they serve through its award winning network design, installation, management and guest support services. TengoInternet currently manages high speed wired and wireless networks for hundreds of campgrounds, hotels and marinas throughout North America. For additional information, visit www.tengointernet.com.

Press Contact
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Kathryn Stevens
TengoInternet
512.306.8959
Email press at TengoInternet

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